Question 1

What’s the fastest way to reach support?

Accepted Answer

WhatsApp is usually fastest for order updates and product questions. You can also email supporttheluxejewels@gmail.com or call +91 9953267974 during business hours (Mon–Sat, 10:00 AM – 7:00 PM IST).

Question 2

I have an order issue — what details should I share?

Accepted Answer

Share your order ID, registered email or phone, and a short description of the issue. Photos help for damaged or incorrect items so we can resolve faster.

Question 3

Can you help me choose a gift?

Accepted Answer

Yes. Tell us the occasion, budget, and style preference (earrings, necklace, set). You can also browse our under-₹499 and under-₹999 gift edits, then message us if you want a second opinion.

Question 4

Do you offer Buy 2 Get 1 Free on every order?

Accepted Answer

Yes. Choose any two paid pieces and we’ll add a complimentary gift from our collection. Mix and match across earrings, necklaces, bracelets, and more — every additional two paid items unlocks another complimentary gift.

Get in Touch

Phone

Email

WhatsApp

Support Hours

Service area

Before you reach out